Alan & the entire staff went above & beyond being patient, helpful, and knowledgeable about their trailers. On the financing end of it, Alan was very fast and cooperative giving my financial institution information needed to close the deal. THIS DEALER IS BY FAR THE BEST IN AMARILLO!! I’LL DEFINITELY be going back in the future & referring all my friends to them!! A++++ you guys!!!
On our way to Yellowstone we thought we had run out of propane. Propane filled and still wouldn’t work. Our propane regulator went out. They had it fixed and working and back on the road in about 30 minutes. Thank you so much for saving our vacation and taking the time to help us out!
Chuck Lee is very helpful sounds like a good place to do business.
Friendly and helpful. Knowledgeable about everything to do with rvs!
While passing through Amarillo, we stopped in for some plumbing parts and were so impressed at how friendly and helpful everyone was! They ensured we were getting the right parts for our needs, took their time with us, and even recommended places for us to visit while we were in the area. We're so glad we chose the right place!
Great group of people they went out of their way and put a part together for me. Will definitely come back. For any rv needs in Amarillo this is the place to go. Thank you guys.
My camper I purchased used had been worked on by Family Camping Service Center. I could not figure out how to get the hot water heater working and called them. I got Dale on the phone and I figured they would tell me to bring it in and they would charge me $100.00 to help me... hope.. Dale spent about 15 min on the phone with me helping me. I called back an hour later to bother them again and once again Dale answered the phone and helped me for another 10 min. This kind of service is very rare these days. Thanks again team! I greatly appreciate you! I hope people treat you half as good as you treated me today!
When in Amarillo I always use Family for all my RV needs. After calling all the services centers in Amarillo. They guys there were very friendly and outgoing and eager to please. Got my wife a combination wash and dryer for our 2016 Voltage Toy Hauler.
If you need a part or something for the inside of your camper they usually have it on hand or can get it in a few days
My camper Thetford cassette holding tank went kaput and despite short supply, transportation and tracking problems, Dale stayed on mission and a replacement tank arrived a few days prior to my scheduled departure date from the Amarillo area. Great customer service at Family Camping, knowledgeable, dependable, efficient and friendly.